Frequently Asked Questions

How do I personalize my blanket?

You’ll be able to type your custom message directly before checkout. We’ll print it exactly as you write it - whether it’s a love letter, thank-you note, or heartfelt memory.

How long can the message be?

We recommend keeping your message between 50–250 words for the best clarity and design balance.

What’s the difference between the Express Blanket™ and the Love Letter Blanket™?

Express Blanket™ → Single-layer polar fleece (285gsm), lightweight, cozy, and delivered in just 2 days (UK only) because of the lightweight nature of the fabric & the print method used. Best for quick, thoughtful gifts.


Love Letter Blanket™ → Premium dual-layer polar fleece with an extra plush layer and stitched edges for a handcrafted finish. Takes longer to arrive due to the heavier fabrics used & the print method required for the fabric (10–12 days) but designed as a luxury heirloom gift.

Will it arrive in time for Christmas?

Yes! For the Express Blanket™, you can order as late as Dec 19th (UK only) and still receive it in time.

For the Love Letter Blanket™, we recommend ordering by Dec 10th to guarantee Christmas delivery.

Is the blanket machine-washable?

Our personalised blankets are easy to care for. Machine wash at 30°C with a mild detergent, avoiding fabric softeners. For best results, do not iron, dry-clean, or steam.

Additionally, our Express Blanket is tumble dry safe.

How fast will my blanket arrive?

Express Blanket™ → 2-day UK express delivery.
Love Letter Blanket™ → Typically 10–12 business days, since each one is made with extra detail and craftsmanship.

Please refer to our shipping policy page for international deliveries.

Are the blankets safe for sensitive skin?

We use non-toxic, hypoallergenic inks in our production process, making our picture blankets completely safe for everyone, including children and those with allergies.